Reference

Terms That Govern Your Account on 98 wc

These terms set out the rules between you and 98 wc when you open an account, make deposits through bKash, Nagad, or Rocket, and use any part of the lobby.

Account eligibility requiredbKash, Nagad, Rocket coveredJurisdiction-dependent accessFair use policy applies
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98 wc Terms That Govern Your Account on 98 wc
TERMS SUPPORT CONTACT

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been suspended in error, contact our support team directly. We handle account-related disputes and terms queries through the channels below. Response times vary by channel, but payment disputes involving bKash, Nagad, or Rocket transactions are prioritised.

Live Chat Open the chat widget from your account dashboard. Available during active support hours for account queries and payment disputes.
Email Support Send a detailed message to our support address from the email registered to your account. Include your transaction ID for payment issues.
Account Help Centre The Help Centre inside your account lists step-by-step answers to common terms questions — account limits, withdrawal holds, and identity checks.
ACCOUNT SECURITY AND DATA

How We Handle Your Account and Data

Your account security is a shared responsibility. We use SSL encryption across every page and session, and we require verification before processing your first withdrawal — this typically means confirming the mobile wallet number you registered with. We do not store your bKash, Nagad, or Rocket PIN at any point. On the data side, we retain account records for as long as your account is active and for a period after closure as required by our operational obligations. You can request a summary of the data we hold by contacting support from your registered email.

SSL Encryption

Every session on 98 wc runs over SSL. Your login, deposit flow through bKash or Nagad, and withdrawal requests are all encrypted end to end.

Wallet Verification

Before your first withdrawal, we verify that the mobile wallet number on your account matches the one you send from. This protects your funds from misdirection.

Data Retention

We keep account records while your account is open and for a set period after closure. Contact support from your registered email to request a data summary.

Account Closure Requests

To close your account or correct a data record, reach out via the email address you registered with. We acknowledge requests and provide a clear next step.

Common Questions About These Terms

These are the questions we hear most when it comes to account terms and conditions on 98 wc. If yours is not here, contact support directly.

These terms apply to anyone who opens an account on 98 wc. Access depends on local law and eligible regions — it is your responsibility to confirm that using our platform is permitted where you are.

We post updated terms here as soon as a change takes effect. Continuing to use your account after a revision is posted means you accept the new version. Check this page periodically.

No. One account per person is the rule. If we identify multiple accounts linked to the same individual, all related accounts are subject to review and possible suspension under these terms.

Deposits via bKash, Nagad, and Rocket must be sent from the mobile number registered to your account. Any mismatch delays the credit until our team can verify the transaction against your account record.

Contact support from your registered email with full details — your account ID, the relevant transaction ID if it involves a payment, and a description of the issue. We review disputes and respond with a clear outcome.

Funds in a suspended account are not forfeited automatically. We review the circumstances under our withdrawal policy and communicate the outcome to the email address on your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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